A rogue delivery driver dropped gifts in random locations, leaving residents in a stretch of communities seeking for them.
The parcel drop-offs have hit approximately a dozen villages in north Norfolk, with items discovered in undergrowth, bins, hedges, and sometimes on the street.
Some residents have established search parties to look for items they were anticipating, while others have taken to community Facebook sites to post images of parcels they’ve discovered or to ask people to keep an eye out for goods they were told had been delivered to their homes via mobile phone notifications.
A lone driver has been blamed for the pandemonium over the last three weeks, and residents have called him the ‘Cavalier Courier’.
Among those affected are Blakeney residents Simon and Louise Leonard, who discovered a packet 200 yards down the road in a planter outside someone else’s house.
‘In our situation, the arrow on the map that is supposed to illustrate where your lot is located was nowhere near the house. It was just at the end of the road,’ Mr Leonard explained.
Many Evri customers have complained about parcels being strewn across streets ‘like garbage’, with 20 discovered on one road in Holt.
One witness stated, “I left for work one morning at around 5 a.m. and counted seven or eight parcels littering the street about 50 yards apart.” It’s ludicrous.’
Another commented, ‘There were parcels all over the road, thrown into people’s drives.’
Notices that packages have been left in homeowners’ ‘outside porches’ are a common complaint.
One victim simply stated, ‘We don’t have an enclosed porch.’ Another person made the same claim, saying the delivery guy had texted them a photo of the box on someone else’s porch as confirmation of delivery.
A local complained online that their item was delivered at 3 a.m. by someone else’s property, which seemed unusual.
‘The delivery proof was so dark you couldn’t see where it would have been. Fortunately, they were delivered by the individual whose front drive it was.
The villages affected are Holkham, Stiffkey, Morston, Kelling, Weybourne, Langham, Cley beside the Sea, Field Dalling, Holt, and Blakeney.
Many people awaiting deliveries reported that the post-delivery photos they received were simply black images with no additional information.
People have also complained that they were at home when the driver claimed to have arrived but there was no knock at the door, forcing them to go hunting for the item when it wasn’t even outside their home.
In October, a survey by Ofcom found that Evri had the worst customer service record for courier firms, with only 32% of people saying they were satisfied with the service, which was an improvement on the previous year’s 26%. Yodel came in second last with 38% satisfaction.
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